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California health insurance - Individual health coverage - Payment Options

Payment Options for Individual California health insurance

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California health reform document with policy details relevant to individual health insurance payment options

The different ways we can pay for health insurance coverage in California has changed as of late and it's important to know our options since the #1 reason for health insurance plans to be cancelled is due to non-payment.

We have updated this page for ACA (Affordable Care Act) changes that have changed the payment options. The first section (above the line) deals with new Covered Ca processing.

Initial Payment for Covered California

We can now take the first payment by phone to "activate" the policy anytime after you receive the confirmation email which generally is sent within 24 hours of enrolling from us. Call us at 800-320-6269 and we can process the first payment for policies we enroll over the phone by credit card or bank account info.

This greatly speeds the processing since the first invoice will generally arrive about two weeks after enrollment from the carrier.

Only the first payment is made in this manner. For following payments, we recommend setting up your online account directly with the carrier where you can choose your payment type of choice.

For a while, there was a trend towards more flexibility in how we could pay an individual family health policy but that has backtracked as of late. Let's take a look at the different payment options available in California.

We'll break it up into two main categories: The initial premium payment that goes along with the application and the recurring payment to keep the policy in force. Let's start with the initial payment where we still have some flexibility.

Payment Selection for Paper Applications

Way back when, we could only pay the first premium by check and in fact, it had to be submitted up front with the application. We remember the days of paper-clipping a check right to the hard copy of the application and mailing it all in overnight to underwriting. The carriers eventually entered the modern era and started to allow the first payment by either credit card or auto-deduction from a checking account. The credit card and auto-deductions are still available for the 1st month's premium which is very helpful with the online application process (accounts for 90% of all submitted applications).

On the payment page, you'll have the ability to enter this information in and the online application is all transmitted over a secured server provided directly by the carrier itself. If you wish to pay with a check, we still can the carrier will not finalize the health application until the check is received in-house. This can slow things down considerably. The initial payment by credit card or auto-deduction is the fastest approach.

The carriers will not hit the credit card or auto-deduction for credit card until the application is approved (assuming it's approved). The actual hit actually processes a few days following the approval. This initial payment is for the 1st month's premium and there is no application fee or fee for our service. In California, if you do not want the policy for any reason at all, we just need to notify the carrier within 10 days following the receipt of their approval by letter that we wish to cancel the policy never effective. They will refund the initial month's payment in full typically by the same means that it was received (ie. by credit card). That's the initial month's premium which is required up front with the application as the applicant's part of the contract.

Credit Card Payment Option has Been Disappearing

It used to be that we could pay the ongoing premiums with the same three means mentioned for the initial month's premium (check, credit card, or auto-deduction from a checking account). This is where things changed primarily as the California health insurance carriers had to find ways to reduce overhead in light of Health Reforms MLR requirements. One of the first things to go was the credit card ongoing payment for standard health plans.

We might still see it with short term plans but the major carriers started to pull it due to the cost associated with credit card transactions. This was disappointing since many members enjoyed the convenience and various rewards associated with using a credit card for payment. It was also very convenient in that payment was somewhat automated (as with auto-deduction) and we definitely want this with health insurance where the policies are guaranteed renewable unless (you guessed it) payment is not received. Most California health insurance plans have a 30 day payment grace period and potentially a 2 month re-instatement period but it's best to avoid both of these.


To recap, we can use credit card, auto-deduction, and check for the 1st month's premium and check (also called billing) or auto-deduction for the re-occurring bills. You can always change your method of payment later on at any time.

You can run your California Health Plan including Covered Ca Quote here to view rates and plans side by side from the major carriers...Free.

Again, there is absolutely no cost to you for our services. Call 800-320-6269 Today!

Frequently Asked Questions
▸ How do you make your first payment for Covered California health insurance?
Your first Covered California premium is paid directly to the insurance carrier - not to Covered California itself. Payment methods vary by carrier, so it's important to confirm your carrier's accepted options after enrolling. See how to pay your Covered California premium for more detail.
▸ Can you pay Covered California health insurance premiums with a credit card?
Credit card payment options have been disappearing among California carriers in recent years, and availability now varies by insurer. It's best to check directly with your carrier or speak with a licensed agent to confirm what payment methods are currently accepted for your specific plan.
▸ What happens if you miss a health insurance payment in California?
Missing a premium payment can put your coverage at risk of cancellation, which is one of the most common reasons Californians lose their health insurance. Most carriers provide a grace period, but the length and terms depend on your plan and situation - contact your carrier or a licensed agent promptly if you're at risk of missing a payment.
▸ Are there different payment options for paper vs. online Covered California applications?
Yes - payment selection can differ depending on whether you enrolled online or submitted a paper application through Covered California. The available methods are ultimately determined by your chosen carrier, so reviewing your enrollment confirmation materials or contacting your carrier is the safest next step.
▸ Is there any cost to using a California health insurance agent to help with enrollment and payment?
No - working with a licensed California agent like those at CalHealth.net is at no cost to you. You pay the same premium as going directly to the carrier, and an agent can help you navigate payment setup, plan selection, and ongoing account questions.
The answers above are general information about California health insurance and may change as rates, plans, and rules are updated each year. They are not a substitute for personalized advice. For current, personalized guidance, please contact us, email help@calhealth.net, or call 800-320-6269. Serving California since 1994.
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